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‎04-03-2017 04:52 AM - edited ‎04-03-2017 04:53 AM

HP Recommended
Product: Not a product problem
Operating System: Other

I think I am going to scream in a minute!!  There is nothing anywhere on this site that I can find that tells me how to delete old logon details.  I have had to create a new logon as I have changed my email address - it is not possible to change an email address, you have to create a new logon.  I have done this but would now like to delete the old logon and email information.  All help topics and contact information is solely about products - nothing at all about admin of the site.  It is not even possible for me to tell on this screen which logon I am currently signed on with!!  Can someone please put me out of my misery??

 

And now that I have posted this message it now says I am a student - where did it get that from??

3 REPLIES 3

‎04-03-2017 05:00 AM

HP Recommended

AS we have proiperly undertsood your issue you are facing issue in the delete log on:

 

Delete your login folder you want to delete by go to your homefolder (House icon) > library> application support> skype > your login name. Click folder with login name you want to delete and delete it.

 

Nitin singh guleria

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‎04-03-2017 05:19 AM

HP Recommended

I appreciate your attempt to help me but when signed in to HP SureSupply UK with the logon I wish to delete - there is no House Icon or homefolder and where does Skype play a part in this?  I do not have Skype.  Sorry but your answer does not help me.

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‎04-03-2017 05:22 AM

HP Recommended

Please follow these steps:

 

 

  1. To open a command prompt, click Start , type cmd in the Start Search box, and then press Enter .
  2. Type the following command: wevtutil cl <LogName> [/bu: <backup_file_name>]

 

Nitin singh guleria

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