01-14-2019 07:14 PM - edited 01-14-2019 07:23 PM
this has been brought up in the past ! How do I edit my personal profile "ie"change my email address ?? I live in New Zealand and "ink" is not supported there, a simple email adress to write to would be fine , or some on line link to take me to my profile after I have logged in, and then a side menue where I can click on "edit personal profile". May I quote......KISS.....keep it simple stupid. No personal reference intended. Cheers.......Ok, clicked on link to see my "post" and all personal profile links go to "Bages or to my post , all edits go to my post. You HP guys seem to miss the target, some people want to edit their own personal profile.oops !!?? scrolling down I seemy email is correct, so why is my old email only acceptable for initial log in. ?
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01-14-2019 08:35 PM
I regret that you are having issues with email(s) and logging in.
You mentioned "scrolling down I see my email is correct, so why is my old email only acceptable for initial log in. ?"
My suggestion is that you try logging out completely and then try logging in again. If your new mail does not work, please
send me a private message with both your old and new emails so I can look into this further.
01-16-2019 02:45 PM
I see that you trying to edit your own personal profile. In order to do so please go click on your profile on the top right of the screen and select the "My Settings" option or go ahead and click this link.
If you're trying to change the email associated with your account, from the "My Settings" page, please choose the "Update your account details" option.
Let me know if you have any other questions.
01-16-2019 04:58 PM
Thank you every one for your promt replies and suggestions, upon relogging in the next day and going to "settings" I found that the system had corrected itself, so all is well at the coal face. much ado about nothing. every one have a safe and rewarding new year.