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edit profile fails

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Support portal
Microsoft Windows 10 (64-bit)

I am trying to complete my profile on the Support Portal. I need to supply some kind of display name before I can submit the changes but the field is non-editable. Without it I can't save the other data and I can't see the details of the support calls I create.

Please help!


Kind regards

Wim A.

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I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Forum.

I work on behalf of HP
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