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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-24-2020 07:32 AM

HP Recommended
Product: Example: Pavilion HP Notebook - 17z-ca000 CTO
Operating System: Microsoft Windows 10 (64-bit)

Ordered on 2/10/20 , almost seems that this comp was used. How can I find out?

1 REPLY 1

‎03-24-2020 01:52 PM

HP Recommended

@jaycee31

 

Welcome to HP Community

 

I have gone through your Post and would like to help

 

The warranty might differ from date of purchase of you ordered the Notebook from a store or different 3rd party online shopping website

 

This is because the warranty you see f the date HP shipped out the product to the store

 

If you have purchased it on  2/10/20 , you are eligible for 1 year warranty.

 

Please contact HP Support to get the Warranty updated

 

Click on this link - www.hp.com/contacthp/ and select your Country to get the Contact details for HP Support

 

Thank you

 

f the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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