cancel
Showing results for 
Search instead for 
Did you mean: 
jaycee31
New member
1 0 0 0
Message 1 of 2
273
Flag Post

got laptop 3/23/20 (yesterday) warranty expd, says warranty period was 3/18 to 4/19, bought on 2/20

HP Recommended
Example: Pavilion HP Notebook - 17z-ca000 CTO
Microsoft Windows 10 (64-bit)

Ordered on 2/10/20 , almost seems that this comp was used. How can I find out?

0 Kudos
1 REPLY 1
KrazyToad
HP Support Agent
HP Support Agent
22,671 22,658 1,360 1,376
Message 2 of 2
Flag Post
HP Recommended

@jaycee31

 

Welcome to HP Community

 

I have gone through your Post and would like to help

 

The warranty might differ from date of purchase of you ordered the Notebook from a store or different 3rd party online shopping website

 

This is because the warranty you see f the date HP shipped out the product to the store

 

If you have purchased it on  2/10/20 , you are eligible for 1 year warranty.

 

Please contact HP Support to get the Warranty updated

 

Click on this link - www.hp.com/contacthp/ and select your Country to get the Contact details for HP Support

 

Thank you

 

f the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation