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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎12-27-2016 01:54 AM

HP Recommended

my headset and mic combon does not seem to work my laptop will not recognise my mic but i can still hear from the head set any ideas?

1 ACCEPTED SOLUTION

Accepted Solutions

‎12-27-2016 02:38 AM

HP Recommended

Hi,

 

Your headset should have a brand (vendor) and model number. Now go to the vendor support site to download driver for it.

 

For example: it has XXXXXX name and model 123abc. You have to go to XXXXXX support site and download driver for product 123abc.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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3 REPLIES 3

‎12-27-2016 02:09 AM

HP Recommended

Hi,

 

Please try

 

(a) Right click the speaker icon,

(b) Select Recording device

 

         mic_head.png

 

Can you see Headset microphone ? If yes, right click and enable it. If no try a different headset or find a right driver for it.

 

Regards.

 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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‎12-27-2016 02:23 AM

HP Recommended

i have tried this it is not showing how would i go about downloading the right drive 

 

Was this reply helpful? Yes No

‎12-27-2016 02:38 AM

HP Recommended

Hi,

 

Your headset should have a brand (vendor) and model number. Now go to the vendor support site to download driver for it.

 

For example: it has XXXXXX name and model 123abc. You have to go to XXXXXX support site and download driver for product 123abc.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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