I live in Gibraltar and had my new laptop delivered to the UK. when I collect it, apparently I can claim the VAT back at Gatwick if I can get a VAT form from HP. anyone have a fone number or email to contact them?
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
If you are unfamiliar with how the Support Community's private message capability works, you can learn about that here.