hp Pavilion 23 cw LED

[carsam]

Bought a HP Pavilion 23cw to replace HP 1702

My PC is a clone using 

P5KPL-AM Motherboard

- Intel® Core™2 Quad Ready
- Intel® 45nm CPU Ready
- FSB 1600(O.C.)/1333/1066/800 MHz
- Intel® G31/ICH7
- Dual channel DDR2 1066(O.C.)/800/667
- EZ Flash2 & CrashFree BIOS3
- 8 Channel High Definition Audio

I have asked PC Personnel if this HP Pavilion 23 cw would be suitable

& they responded , Yes.

After buying, I found  the monitor screen not sharp & clear.

The pixel is very greyish.

HP personnel not very honest or lack of product knowledge.

They should recommend a suitable HP model.

Have already informed HP Supoort to sort the matter.

My clone PC support  the resolution  until 1958 x 1080

which this model has.

What is your advise.

[WyreNut]

Hello, and Welcome to the HP Support Community!

You are asking a question in the section of the Forum devoted to discussing the Forum itself.

Your question has nothing to do with the Forum itself.

I would suggest you reconsider a better location for your post.

WyreNut

[carsam]

Thanks WyreNut for your response. Have posted to Other HP Support. No Response So I try here.

Its OK. I am waiting for the HP Personnel to fix the issue. Thought can share here on HP matters.

Same issue with another user but no response from this forum.

[carsam]

HP Engineer came to my home & fixed the problem.

It was due to setting .

Kudos to the HP Engineer, Chee Fong.