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lviei1
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i bought HP Spectre x360 - 13-ae009tu on May 2nd 2018 warranty said 7 mths left,not 12 months

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HP Spectre x360 - 13-ae009tu
Microsoft Windows 10 (64-bit)

I bought a 

HP Spectre x360 - 13-ae009tu on May 2nd 2018 and checked remaining warranty. A check revealed I only had 7 months left, not 12 months. Also salesman said I had an additional 12 months because of some deal that was on HP's, do you know about this,

regards,

Ray Lane

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Cheron-Z
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@lviei1

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation