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laptop not charging

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Hi all please help I'm experiencing a problem with my laptop when I plug it in on the screen info box it says cherger plugged in but not charging and on the batry it is showing that the plug is plugged in but not showing any movement of it getting full please help
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Hello, and Welcome to the HP Support Community!


I think you will find out soon that posting a question in the wrong area of a Forum is not the right way to get a rapid reply.


I moved your first "off-topic" post to the correct area (Laptop Hardware) - that way your question will be read by folks who are familiar with your issue!


You have now posted a duplicate post in another incorrect area.


Please follow your original post that was moved to Laptop Hardware.


Thanks for your understanding.



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