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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎08-10-2017 11:35 AM

HP Recommended
Product: pavilion g6-2279wm
Operating System: Microsoft Windows 10 (64-bit)
does anyone know where the led sensor is in HP pavilion g6-2279wm I've tored it apart looking for it I couldn't find it anywhere I think its magnetic sensor and I think it's broken or something I need to find it I would appreciate it if anyone can tell me where to find it
1 REPLY 1

‎08-11-2017 11:47 AM

HP Recommended

Hi @abxxx,

 

Thank you for visiting the HP Forums! A great place where you can find solutions for your issues with help from the community! I came across your post and wanted to assist you. I understand you are looking for Led sensor on your HP Pavilion notebook. Don't worry I'll be really glad to help you with this,

 

After reading your post, I suspect this could be a physical or hardware failure with the PC. I would recommend you contact our HP phone support for available service related options. 

 

If the issue occurred after an accident (such as dropping it on the floor, etc.) there could be a hardware failure and in such cases, you may need to get the computer repaired via HP (there could be a charge involved if the PC isn't covered by the accidental damage protection plan) 

 

HP Technical Support can be reached by clicking on the following link: http://h22207.www2.hp.com/us-en/?openCLC=true

(1) Once the support page opens please select the country in which you're located. Next, enter your HP model number on the right.

(2) Next, choose the 'Contact Support' tab at the top and scroll down to the bottom of the 'HP Support- Contact' page to fill out the form provided with your contact information.

(3) Once completed click the 'Show Options' icon on the bottom right.

(4) Lastly, scroll down to the bottom of the page and select 'Get the phone number.' A case number and phone number will now populate for you.

 

Hope this helps, for any further queries reply to the post and feel free to join us again.

 

Feel free to post your query for any other assistance as well,

It's been a pleasure interacting with you and I hope you have a good day ahead.

 

If you wish to show appreciation for my efforts, mark my post as Accepted Solution.

And click on the Purple Thumbs up icon at the bottom of my comment.

 

Regards,

Jeet_Singh
I am an HP Employee

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