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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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‎01-07-2010 09:54 AM

HP Recommended

Levels of service  from HP

I ordered a hp914c which was to be a main Christmas present ,i filled in all the information and got back a conformation email saying it was ordered and on the way there is a tracking system on the order which is useless  after checking for a few days nothing was moving so contacting hp service the system had not prodused the details no contact from hp to say there was a problem ,i then ordered the second time hoping that it was in time but no it was out of stock so far so bad for hp we then left it to the 12 days with no words from hp saying still out of stock i looked over the web to and found every body had plenty of stock  to my mind hp must not need costumers because it was of no concern that there costumer been let down  i have bought from hp in the past but now time to look fro reliability and better costumer service

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‎01-07-2010 10:29 AM

HP Recommended

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‎01-07-2010 01:17 PM

HP Recommended

Communicate with you costumer after all we are spend our money with you and if we are satisfied we come back and spend more and recommend to others unhappy we walk to other company's

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