• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎12-23-2024 07:33 PM - last edited on ‎12-24-2024 05:50 AM by Retired

HP Recommended

I am a student. Due to this problem, my plan has been delayed for 4-5 days. If my issue is not resolved, I will look for other alternatives in the market and recommend all my friends not to purchase HP laptops because their service is the worst.

 

Timelines of the events:-

Purchase date: 23 July 2024.

Duration of usage: 5 months

Issue: Loud Noise from the laptop. Due to delays from service providers, my laptop is turning off automatically and randomly.

Steps taken: I have been speaking to customer service for 2 weeks, but they keep delaying the process. I have also attached the video of my Laptop making noise.

Impact of this problem: This issue has delayed my progress by 4-5 days. I can't carry this laptop anywhere as it makes so much noise.

 

Details of the product and complaint.

Case Number: [edit]
Model no: 15s-fq5xxx

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.