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HP Recommended

I am a student. Due to this problem, my plan has been delayed for 4-5 days. If my issue is not resolved, I will look for other alternatives in the market and recommend all my friends not to purchase HP laptops because their service is the worst.

 

Timelines of the events:-

Purchase date: 23 July 2024.

Duration of usage: 5 months

Issue: Loud Noise from the laptop. Due to delays from service providers, my laptop is turning off automatically and randomly.

Steps taken: I have been speaking to customer service for 2 weeks, but they keep delaying the process. I have also attached the video of my Laptop making noise.

Impact of this problem: This issue has delayed my progress by 4-5 days. I can't carry this laptop anywhere as it makes so much noise.

 

Details of the product and complaint.

Case Number: [edit]
Model no: 15s-fq5xxx

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