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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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10-01-2015 01:13 PM
I posted a question and received good advice.
I accepted that advice and marked the post "solved."
Now I have received even better advice.
How can I change from the solution I first accepted to the new and better solution?
The "Accept solution" button has disappeared from that thread 😞
Solved! Go to Solution.
Accepted Solutions
10-01-2015 01:24 PM
Hi:
On the post that you marked as the solution, click on the Options drop down menu on the upper right side of the post screen.
There should be an option labeled 'Not the Solution.'
Select that and complete the action, and that post will be 'unmarked' as solved and the blue accept as solution button should reappear on all replies and you can select the reply that best describes the solution.
10-01-2015 01:24 PM
Hi:
On the post that you marked as the solution, click on the Options drop down menu on the upper right side of the post screen.
There should be an option labeled 'Not the Solution.'
Select that and complete the action, and that post will be 'unmarked' as solved and the blue accept as solution button should reappear on all replies and you can select the reply that best describes the solution.
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