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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎09-03-2010 10:19 AM

HP Recommended

THIS IS NOT A VERY USER FRIENDLY SITE. I POSTED A PROBLEM WITH MY PRINTER, ONLY TO BE TOLD I POSTED ON THE WRONG PLACE.  NOW I HAVE SPENT 20 MINUTES LOOKING FOR THE CORRECT SITE, BUT WHERE IN THE WORLD IS IT?  I THINK WHOEVER COMPOSED THIS SITE SURELY IS THE SAME PERSON WHO DECIDED WE NEED TO CALL INDIA TO GET SUPPORT, BUT NEGELECTED TO TRAIN THE INDIA TECHS TO LEARN THE BASICS OF THE ENGLISH LANGUAGE.

3 REPLIES 3

‎09-03-2010 12:33 PM - edited ‎09-03-2010 12:33 PM

HP Recommended

If you clicked on the post that says "Moved" and the title of your post there is a link inside that will take you directly to it. There's also the name of the forum it's been moved to. 

 

Click here:

http://h30434.www3.hp.com/t5/Printer-All-in-One-Software-and/hp-Officejet-720/m-p/318109

 

If you are still having trouble finding your posts you can always click on your username, it will give you a listing of all the posts you have made that you can click on. Also, you may want to take your caps lock off - most people consider that shouting on the internet.

Wendy M - HP Support Forums Moderator

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Be sure to come back and click the 'Accept as Solution' button on the post that solved your issue - it may help someone else.
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‎09-04-2010 10:11 AM

HP Recommended

I agree with all your comments: unfriendly web site, I've been trying for 45 minutes to figure our how to get registered. I was on the phone for 1 3/4 hours last night with India and didn't get a resolution on a TOTALLY HP SUPPORT error (they sent my laptop back from Support with a 32bit instead of my 64bit O/S.... but they can't resolve that.  Completely unacceptable "support"

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‎09-04-2010 11:01 AM

HP Recommended

Welcome to the HP Consumer Support Community. This is a peer-to-peer community for customers to connect and share solutions regarding their HP products. If you have additional or direct feedback for HP about their products or services, please use the link below.

http://welcome.hp.com/country/us/en/wwcontact_us.html

If you have other questions and concerns, please feel free to send me a private message.

Thanks!


  • Clicking the "Kudos star" to the left is a great way to say thanks!

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