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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-20-2016 09:02 AM - last edited on ‎02-20-2016 02:46 PM by Retired

HP Recommended

sir, with due respect i beg to state that my laptop was accidentally burnt and it is just months old and it is under extra 2 years adp pack. inspite of having such warranty package hp cancelled my adp request and didnt help me anywhere. i am total helpless. i am very disappointed with hp service. please,  provide me justice and good treatment at least. when i bought my laptop, hp service said that if you completed adp registration, your laptop is safe. but, now hp is just ignoring and saying NO on face.  very unfortunate.

 sir, i cordially request you to intervene and help me out from this problem. i am totally helpless and gradually losing my faith on hp. please help me. 

 case id details:  4765052869

 

Product description: HP Pavilion Notebook - 15-p204tx
Product number: K8U16PA
[Personal information removed]
Problem description: IN/NCD/ADPAON/HP Pavilion 15-p204TX NB PC ALL/thermal event

1 REPLY 1

‎02-22-2016 10:36 AM

HP Recommended

@arka_chand

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
 
Thank you for visiting the HP Support Forum.
 
I work on behalf of HP
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