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t610 Thin Client and SHA 2 support with ThinPro 5.2 images

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We have hundreds of t610 Thin Clients on Air Forces sites with ThinPro 5.2 image. We are trying to log into the network with SHA 2 certificates and logging in with CAC. We get an authentication error every time.


I found this note in the ThinPro 5.2 Administrator's Guide on page 29.


NOTE: Only CA-issued SHA-1 based certificates are supported. Self-signed and SHA-2 based certificates are not supported.


Is there or is there not support for SHA 256 certificates.


I need some feedback ASAP we have until Jan 2017 to get this working.

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Hello ski_mike,


I suggest you Contact HP Customer support on the issue you're facing. You can reach them through this site:


I am sorry I do not know which country you're from . Please take note the above is pointing to US site. To have better support, I suggest you change the site to the country you're from by scrolling to the bottom of the page and click on United States(next to US flag) and you will see list of countries for you to change to.


Best regards,

I am an HP Employee
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