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JuneMC
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user account log in

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Hp touchsmart 310. when i try to access hp account get invalid info for user name and password. How or where can I locate this info or reset the account information?

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Cat195
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Hi

When I try to log in I get a message that ""the user profile service failed the log in profile cannot be located- so can'y use my account, can't download etc

 

 I have Windows 7. HP notebook Pavillion dm1.

Can anyone tell me what is wrong and how to fix it?

thanks

cat

 

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Antonius_L
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Hello Cat195,

Are you still encountering problems when you attempt to login?
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