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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎09-19-2022 02:33 PM

HP Recommended
Product: HP Laptop PC 15-dw3000 (1A3X9AV)

Like others I have seen on here, I purchased my laptop 11/26/2021 yet the warranty comes back as expired. I created 2 cases with a screenshot of the order yet both of them were generically closed with no update a week later. 

1 REPLY 1

‎09-22-2022 11:26 AM

HP Recommended

@ftemp
 

Welcome to the HP Support Community. 

 

This situation will need some additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.

 

Please do check your inbox on the forums page for the private message.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day! 

 


 


I am an HP Employee

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