I think ur customer care department and the delivery for attending the problem is just horrible. only if u try getting in touch with the customer care department u will come to know that it is very difficult to get across the right person to take care of your problem. very difficult or faulty system. It has been 10 days and no one to repair our machine inspite of extended care pack. It is very frustrating going through this process of getting down to the right person. It is only if you go through this process. I will rate HP negativeon this account.
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