Locked topic

This topic has been locked due to inactivity for a long period of time. If you have a question, please create a new topic by clicking here.
HP Administrator
HP Administrator
674 17 2029
Message 1 of 1
Flag Post
HP Recommended

Announcing the Fall 2017 #HPExpertDay!



Welcome to #HPExpertDay!


We are pleased to announce the next #HPExpertDay will be on September 20-21, 2017!  We’ll be here at 7 AM Pacific Time on September 20, until 7am Pacific Time the next day on September 21.  


During this 24 hour event, more than 400 HP employees, partners, and volunteer experts will swam the HP Support Forum to help you.


Ready to get started? Just post on the board that best matches your product category during the time of the event and wait for a reply.




Ok, how do I get started?


Our team of experts will be monitoring the forum all day on the day of the event and jumping into the conversation to tackle your toughest questions.


You can easily recognize our experts on the forum.

  • If you see an “HP” icon next to the forum screen name, this is an HP employee or partner.
  • If you see an “Expert” icon next to the forum screen name, this person is not affiliated with HP but they are part of the HP Expert Program. They are very knowledgeable on the topic.

If you have specific product questions, the more information you give us, the better we will be able to assist you.  Having your exact model number, any error messages, what operating system version are you running, and any recent hardware or software changes will go a long way in helping us solve your problem.  The experts might need to get some more information from you so please subscribe to the conversation, and an online conversation will be born.


While we do have experts from around the world, many of them are located on the west coast of the United States. As a result, you will likely see more replies during normal waking hours in the United States, however many of our experts are even planning on logging in to help you from their homes!


If you need assistance registering or posting a question, there are videos and tips here that will help you get started.


So, please join the conversation. This is your chance to connect with the best and brightest minds at HP. And it’s FREE.  Whether you own a Photosmart printer, Slate 7 tablet, HP Envy notebook or an HP home desktop computer, there has never been a better opportunity to learn about your product.




What if I need more information?


For more information and a complete schedule of previous events, check out this post on the forums.




What languages does Expert Day occur in?


This forum covers English for all HP products, but we’ll also be holding Expert Day events on our Spanish, Portuguese, French, German, Simplified Chinese, and Korean forums. Here’s the information:





September 20 | 7am, to September 21 7am PT


September 21 | 10am to 6pm China Time


September 21 | 10am to 6pm Korea Time


September 20 | 10am to 6pm CET


September 20 | 10am to 6pm CET


September 20 | 10am to 6pm Argentina Time


September 20 | 10am to 6pm Brasilia Time


Add to your calendar

I am an HP employee, supporting the HP Experts who volunteer their time and technical knowledge to help others.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation