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Member Since: ‎09-20-2012
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#HPExpertDay: What it Is and Schedule of Events

[ Edited ]

HPExpertDay.jpg

You might have heard of this little event that HP puts on called #HPExpertDay. In this post you'll learn about: 

 

 

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If you're more of a video person, here you go. 

 

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So, what is #HPExpertDay? 

Imagine the Super Bowl, only for tech support (minus the awesome commercials): that's HP Expert Day. 

 

It's a unique event that gives you, our customers, the opportunity to talk directly to the HP employees and partners who design our products, support our products, write the owner manuals, and many other things. HP employees, partners and volunteer HP Experts join our support forums (here!) to answer your toughest technical questions, even for products that are no longer covered by warranty. 

 

The event lasts for anywhere from 8 to 24 hours and can be in up to 7 languages. Typically for English, it's 24 hours and others are about 8. 

 

How's that for awesome technical support? Oh, and did I mention it's FREE? 

 

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Ok, how does #HPExpertDay work? 

It's pretty simple. On the day of the event (check this post for the schedule), come out to our forums (this site!), and post your question. That's it! 

 

If you've never been to the forums before you'll have to register, but it's easy we promise. Plus, we have tons of forum posts to help you. Check them out, here

 

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Awesome. When's the next #HPExpertDay? 

Glad you asked. Here's the schedule for 2017. 

 

 2017.png

 Date

 Topic

 Languages & more info

 September 20-21, 2017*

 *Times vary by language

 All HP support topics

English | Sept 20-21
French | Sept 20
German | Sept 20
Spanish | Sept 20
Portuguese | Sept 20
Chinese | Sept 21
Korean | Sept 21

 

 March 22-23, 2017

 All HP support topics

 

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And, in case you're interested, here's a list of all of our previous HP Expert Day events:  

 

2016.png

 Date

 Topic

 Languages & more info

 September 21-22, 2016

 All HP support topics

English, French, German, Spanish, Portuguese, Korean, Chinese (WeChat)

  May 18-19, 2016

 All HP support topics

 

 

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2015.jpg

 Date

Topic

Languages & more info 

 October 14-15, 2015

 Windows 10

English, French, German, Spanish, Portuguese, Korean, Chinese (WeChat)

 May 20-21, 2015

 All HP support topics

English, French, German, Spanish, Portuguese, Chinese

 January 14, 2015

 All HP support topics

English, Korean, Chinese

 

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2014.jpg

 Date

Topic

Languages & more info

 August 27-28, 2014

All HP support topics

English, French, German, Spanish, Portuguese, Korean, Chinese

 May 14-15, 2014

All HP support topics

English, French, German, Korean, Chinese

 January 15-16, 2014

All HP support topics

English, Korean, Chinese

 

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 2013.jpg

 Date

Topic

Languages & more info

 December 5, 2013

Windows 8.1

English

 November 6, 2013

 Mac OS

English

 September 10-11, 2013

All HP support topics

English, French, German, Spanish, Portuguese, Korean, Chinese

 May 8-9, 2013

All HP support topics

English, French, German, Spanish, Portuguese, Korean, Chinese

 January 9-10, 2013

All HP support topics

English 

 

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 2012.jpg

 Date

Topic

Languages & more info

 November 28, 2012

Windows 8

English

 November 7, 2012

All HP support topics

French, German

 September 20-21, 2012

All HP support topics

English, Spanish, Portuguese, Korean, Chinese

 August 15, 2012

Mac OS

English

 April 18-19, 2012

All HP support topics

English, French, German, Portuguese, Spanish 

January 11-12, 2012

All HP support topics

English, Korean, Chinese

 

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 2011.jpg

 Date

Topic

Languages & more info

 September 21-22, 2011

All HP support topics

English, French, German, Portuguese

 July 21, 2011

All HP support topics

Chinese, Korean, Spanish

 June 8, 2011

All HP support topics

French

 April 26-27, 2011

All HP support topics

English, Chinese 

 January 11, 2011

All HP support topics

English 

 

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 2010.jpg

 Date

Topic

Languages & more info

 June 1-2, 2010

HP PCs

English

 April 20-21, 2010

HP Printers

English

 

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 2009.jpg

 Date

Topic

Languages & more info

 October 5-7, 2009

Windows 7 

English

 September 29, 2009

PC Performance

English

 September 9, 2009

Mac Printing

English

June 1, 2009

PC Performance

English

 

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I am an HP employee.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation