Imagine the Super Bowl, only for tech support (minus the awesome commercials): that's HP Expert Day.
It's a unique event that gives you, our customers, the opportunity to talk directly to the HP employees and partners who design our products, support our products, write the owner manuals, and many other things. HP employees, partners and volunteer HP Experts join our support forums (here!) to answer your toughest technical questions, even for products that are no longer covered by warranty.
The event lasts for anywhere from 8 to 24 hours and can be in up to 7 languages. Typically for English, it's 24 hours and others are about 8.
How's that for awesome technical support? Oh, and did I mention it's FREE?