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Retired Natalie_B
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Questions about Windows 10? Ask us on #HPExpertDay | October 14th, 2015

Thank you for coming to Expert Day! The event has now concluded.


To find out about future events, please visit this page.


On behalf of the Experts, I would like to thank you for coming to the Forum to connect with us.  We hope you will return to the boards to share your experiences, both good and bad.


We will be holding more of these Expert Days on different topics in the months to come.  We hope to see you then!

If you still have questions to ask, feel free to post them on the Forum – we always have experts online to help you out.




How the event will work



Our team of experts will be monitoring the Windows 10 Expert Day category and boards all day today and jumping into the conversation to tackle your toughest questions.


You can easily recognize our experts on the forum.

  • If you see an “HP” icon next to the forum screen name, this is an HP employee or partner.
  • If you see an “Expert” icon next to the forum screen name, this person is not affiliated with HP but they are part of the HP Expert Program. They are very knowledgeable on the topic.
  • You’ll also see engineers from Microsoft on the forum as well.

If you have specific product questions, the more information you give us, the better we will be able to assist you.  Having your exact model number, any error messages, what operating system version are you running, and any recent hardware or software changes will go a long way in helping us solve your problem.  The Experts might need to get some more information from you so please subscribe to the conversation, and an online conversation will be born.


While we do have Experts from around the world, many of them are located on the west coast of the United States. As a result, you will likely see more replies during normal waking hours in the United States, however many of our Experts are even planning on logging in to help you from their homes!


If you need assistance registering or posting a question, there are videos and tips here that will help you get started.


So, please join the conversation. This is your chance to connect with the best and brightest minds at HP and Microsoft. And it’s FREE.  Whether you own a Photosmart printer, Slate 7 tablet, HP Envy notebook or an HP home desktop computer, there has never been a better opportunity to learn about your product.




Is Expert Day an English-only event?

This time we’ll have experts and volunteers online across the globe, answering questions on the English, Korean, French, German, Spanish, and Portuguese forums. We’re also holding a special Expert Day on WeChat in China! Here’s the information:





October 14th | 7am to 7pm PT

Chinese (WeChat)

October 15th | 10am to 6pm China Time


October 15th | 10am to 6pm Korea Time


October 14th | 10am to 6pm CSET


October 14th | 10am to 6pm CSET


October 14th | 10am to 6pm Argentina Time


October 14th | 10am to 6pm Brasilia Time



We look forward to hearing from you!



I am an HP employee.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation