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Retired Natalie_B
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Questions about your HP products? Ask HP on #HPExpertDay! May 18th 7am to May 19th 7am PT


Thank you for coming to HP Expert Day! The event has now concluded.

To find out about future events, please visit this page.


On behalf of the Experts, I would like to thank you for coming to the Forum to connect with us.  We hope you will return to the boards to share your experiences, both good and bad.


We will be holding more of these Expert Days on different topics in the months to come.  We hope to see you then!


If you still have questions to ask, feel free to post them on the Forum – we always have Experts online to help you out.







Welcome to HP Expert Day!


We are glad you joined us for HP Expert Day. There are more than 150 HP employees, partners, and volunteer experts online to help you.


We’ll be here until 7am Pacific Time on May 19th (that’s 24 hours!).


Ready to get started? Just post on the board that best matches your product category and wait for a reply.




Ok, how do I get started?


Our team of experts will be monitoring the forum all day today and jumping into the conversation to tackle your toughest questions.


You can easily recognize our experts on the forum.

  • If you see an “HP” icon next to the forum screen name, this is an HP employee or partner.
  • If you see an “Expert” icon next to the forum screen name, this person is not affiliated with HP but they are part of the HP Expert Program. They are very knowledgeable on the topic.

If you have specific product questions, the more information you give us, the better we will be able to assist you.  Having your exact model number, any error messages, what operating system version are you running, and any recent hardware or software changes will go a long way in helping us solve your problem.  The Experts might need to get some more information from you so please subscribe to the conversation, and an online conversation will be born.


While we do have Experts from around the world, many of them are located on the west coast of the United States. As a result, you will likely see more replies during normal waking hours in the United States, however many of our Experts are even planning on logging in to help you from their homes!


If you need assistance registering or posting a question, there are videos and tips here that will help you get started.


So, please join the conversation. This is your chance to connect with the best and brightest minds at HP. And it’s FREE.  Whether you own a Photosmart printer, Slate 7 tablet, HP Envy notebook or an HP home desktop computer, there has never been a better opportunity to learn about your product.




What if I need more information?


For more information and a complete schedule of previous events, check out this post on the forums.




What languages does Expert Day occur in?


This forum covers English for all HP products, but we’ll also be holding Expert Day events on our Spanish, Portuguese, French, German, Simplified Chinese, and Korean forums. Here’s the information:





May 18th | 7am to May 19th 7am PT


May 19th | 10am to 6pm China Time


May 19th | 10am to 6pm Korea Time


May 18th | 10am to 6pm CET


May 18th | 10am to 6pm CET


May 18th | 10am to 6pm Argentina Time


May 18th | 10am to 6pm Brasilia Time




I am an HP employee.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation