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The Poly Headsets Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
HP Recommended

I have the Voyager 4310 UV mono, when a call comes in on my computer (VoIPcloud) I have to physically be at the computer to use the mouse and answer it. If I'm not present (90% of the time), I can't seem to answer it from the headset. Pressing the middle/call button opens MS Teams but does not answer the call. 

Is there a way to have this function?

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