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‎10-29-2010 08:40 PM

HP Recommended

Dissapointment In HP

10-29-2010 05:21 PM

Dear Hp

 

I'm so dissapointed in having bought an HP laptop as my first laptop when i entered college. I was so happy to get an actual HP laptop but now heartbroken. One day when I opened my laptop I discovered something wrong with my screen and so I took it to get it repaired from Best Buy (because that's where I had bought it from, unfortunetly they succeded in selling me the worst company's laptop ever) and I was told they couldn't repair it and would have to send it to HP for investigation because they said the screen had physical damage and had cracked when i saw no crack on it and i don't understand how it could have been physical damage also. Unfortunetly my screen did not get repaired and now I'm stuck with a broken laptop or I could get it repaired with $400 (which I choose not to because I could get a new laptop in that). I'm so diaapointed because my laptop's screen (apparently there's this inner screen or something that cracked and does not allow my screen to work) is permanently gone and now I'm unable to do anything. HP puts in a bad screen and then it's labeled as a physical damage so that the manufacturer doesn't have to repair it. I'm sorry to say but I would never recommend HP to anyone (being one of those people who was recommended HP by a friend).  adn would never ever but it again. Now that I think about it we have a PC from HP also which doesnt work either.

 

Thanks HP for making me waste my collected money (since I was a child, and collected it to buy one for my college) on a stupid laptop that has a screen that will never work again.

 

Sincerly

 

A dissapointed HP costumer

 

http://h30434.www3.hp.com/t5/Forum-Feedback-and-Suggestions/Dissapointment-In-HP/m-p/354743#U354743

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1 REPLY 1

‎11-01-2010 05:08 PM

HP Recommended

11/01/10 -  Will not be reaching out to customer.

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