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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-25-2013 08:43 AM

HP Recommended

SECOND ESCALATION

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http://h30434.www3.hp.com/t5/Notebook-Recovery/Filing-complaint-with-FTC-consumer-protection-bureau-...

 

 

@IrfanM9685

As you can see in the forum, I also received a response from HardBeatZ, and the same day I received an email from JeffHelp. He asked for more information and said he would pass it on to his colleagues. I responded with the requested information the following day and asked that he confirm receipt of my email. He confirmed receipt the same day. That was Dec 20 and 21, 2012. To this day [Feb 21, 2013] I have not heard from Jeff's "colleages".

 

If you could, please keep the forum updated with any future experiences you have.

 

Thanks, EdSaid00

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1 REPLY 1

‎02-25-2013 10:59 AM

HP Recommended

02/25/13 - Jeff reached out to customer

Although I am an HP employee, I am speaking for myself and not for Hewlett-Packard.
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