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‎01-25-2016 02:15 PM

HP Recommended

http://h30434.www3.hp.com/t5/LaserJet-Printing/Laptop-nor-iPad-sees-laser-jet-M276nw/m-p/5465255#M27...

 

Product Name: Learner jet pro 200 color MFP
Operating System: Microsoft Windows 8 (64-bit)

Purchased last April.  Never gotten it to wireless print from laptop or iPad.  Printer says it's connected and blue light is on.  Spent 2+ hours with HP support.  Person had control of my laptop and tried everything and gave up.  Problem is...printer says "send me something to print", but when I search for the AirPrint on my iPad or ePrint on my laptop both say "NO PRINTER FOUND".   Looked at my router, even reset it to factory settings and reconfigured it.  No luck.  Know router is working as that's how I posted this question.  Any ideas other than return it to store?

Drakster
I work on behalf of HP

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1 REPLY 1

‎01-25-2016 05:32 PM

HP Recommended

01/25/16 - Jeff reached out to customer

I work for HP
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