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‎01-28-2016 02:47 PM

HP Recommended

http://h30434.www3.hp.com/t5/LaserJet-Printing/Frustration-with-HP/m-p/5472095#M275122

 

Product Name: Envy 5530
Operating System: Microsoft Windows 7 (32-bit)

There has been nothing in your answers that has even addressed my problem.  I have used every tool offered.  The only one I did find was "buy a new printer"  I went looking for one that would use my newly purchased  (very expenseive ) HP 61XL cartridges and you have no new printers that will support them.  I feel  so frustrated with this.  Guess I will need to look at Brothers or Epson printers.  I have been loyal to HP for a very long time, but between this and not upgrading my  HP 6500 to Windows 10 compatibility, I guess I am done.

Drakster
I work on behalf of HP

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1 REPLY 1

‎01-28-2016 04:21 PM

HP Recommended

01/28/16 - Jeff reached out to customer

I work for HP
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