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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎07-27-2015 05:15 PM

HP Recommended

http://h30434.www3.hp.com/t5/Notebook-Operating-Systems-and-Software/On-screen-Mouse-from-Touchpad-r...

 

Dylan12

 

Product Name: HP OMEN 15-5010nr Gaming Noteb
Operating System: Microsoft Windows 8.1 (64-bit)

Hello about 2 months ago I purchased a HP Omen Gaming Notebook (newest one available for about $1200. It was working great but about the first week in of me using it the on screen mouse would just randomly spazz out to the left side of the screen and these little clear circles would appear all on the left side of the screen and the window I am in would randonly start zooming in and out and then keep changing from recent windows while I have no control over it. I would need to hit the power button to try anf stop it and most of the time when I do reboot it the problem is still happening with the clear circles all the way around the left side of the screen and sometimes it forces me to restart more then 3 times a day. I do play games on my computer with steam and have an xbox controller plugged in but even when it is not plugged in the problem still happens. Any solutions?

 

-Dylan

I work on behalf of HP. I am a Moderator on the HP Support Forums.
1 REPLY 1

‎07-28-2015 11:46 AM

HP Recommended

07/28/15 - Jeff reached out to customer

I work for HP
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