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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-28-2011 08:44 AM

HP Recommended

http://h30434.www3.hp.com/t5/Other-Notebook-PC-questions/FREE-GIFT-PROMISED-BY-HP-NOT-RECEIVED/td-p/...

 

You are requested to advise me for further course of action needed.

I purchased a laptop Model No. G42-459TU from GHS Softech Limited, Calcutta On dated 22/02/2011 and was promised a set of gifts containing mouse etc. I registerred my product on HP website and also filed my claim for gift for which redemption code was received after depositing HP with copy of memo of purchase along with photograph of product code printed on the cartoon packing twice. My claim was approved and was advised 3/4 weeks for delivery which has long passed. My reminder was answered that due to shortage of gifts, my gifts would be sent by 15/05/2011. Thereafter they are not replying to my mails, nor the gifts has been received till date.

 

Shall I not understand this as a clear case of cheating by big US corporation to Indian consumers?

 

1 REPLY 1

‎05-31-2011 10:41 AM

HP Recommended

05/31/11 - Jeff reached out to customer

Although I am an HP employee, I am speaking for myself and not for Hewlett-Packard.
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