• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎01-28-2016 09:45 AM

HP Recommended

http://h30434.www3.hp.com/t5/Notebook-Boot-and-Lockup/Pavilion-x360-Issues-with-the-intel-graphics-h...

 

 

Product Name: Pavilion x360 I5 6thgen
Operating System: Microsoft Windows 10 (64-bit)

After of trying to get this laptop to work properly for over a week, and being on the phone with HP support for well over 6 hours without any real progress I think I've narrowed the sleep & power issues down to the intel graphics hd 520 sleep driver, there are various versions of this driver out there, and this driver has been implicated causing similar issues with the Windows Surface Pro.  I finally loaded a version that doesn't cause a blue crash screen to appear on reboot from sleep, so some progress there, but I still have issues with not awakening from sleep mode/hibernation or shut down power button issues.

 

Has anyone here tried out various versions of this driver, I'm especailly looking for use

with the Pavilion x360 I5  6th Gen Skylake processor running Windows 10 Home 64bit?

Sparkles1

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.