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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎07-11-2011 08:21 AM

HP Recommended

http://h30434.www3.hp.com/t5/Other-Desktop-PC-questions/very-poor-service/td-p/757919

 

i have a optical drive problem under warranty which was locked to be displaced. my service center has the new optical drive but refuses to ship it to my home since i have changed town. and the service center in my town refuses to attend to any more complaints till i get the ODD. and i have recieved an email which says that my case has already been closed.

 

HP Case ID #: 4631176907

STATUS: CASE IS CLOSED

 

what should i do???

1 REPLY 1

‎07-11-2011 11:07 AM

HP Recommended

07/11/11 - Jeff reached out to customer

Although I am an HP employee, I am speaking for myself and not for Hewlett-Packard.
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