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HP Recommended

http://h30434.www3.hp.com/t5/Printer-Networking-and-Wireless/HP-P1102W-does-not-print-wireless/m-p/4...

 

Have spent hours with HP tech support to resolve the issue of P1102W no longer connecting wirelessly to multiple cmptrs.  With tech support help we manually inserted the P1102W  IP address.  Thereafter I could print for a few hours but after the printer, by factory settings does an auto shutdown due to inactivity the problem again surfaces.  So, back to HP tech support, and go thru same routine--prints for a few hours--auto shutdown due to inactivity--restart, and will not print wirelessly.  UNLESS, I "trick" the cmptr into communicating thru the router to the printer.  This "fix" assumes that your printer IP address is correct.  Verify it:  192.168.2.6.  

 

Now the "fix" for me--go to the router (in my case a Belkin AC 1200) IP address page by inserting the router IP address in your internet address bar, and verify the "wireless settings."  In my case I did not change anything, the boxed items (network name, password, security format--WEP code for my router, etc) are consistently correct, so I simply verify that the boxes express the correct items & numbers, and SAVE;  the bar loads up saying changes are being made, when actually I changed nothing because all the boxes were correct.  Remember to cancel previous printer documents, then go back to the document's print page, and the P1102W prints fine.  Of course, a few hours later due to inactivity the printer shuts down and I have to go thru the same drill to again print wirelessly.  It is a pain in the --- but I am able to do an end around the problem by going thru this router refresh drill.  I will guarantee it will solve the problem for some.  The "fix" takes about 2-3 minutes.  Incidentally, I have a HP g4500n printer as well; it works flawlessly without any need to trick the printer/router into communicating wirelessly.  My P1102W is on extended warranty.  A case supervisor is supposed to call me tomorrow to discuss a credit for a replacement higher end laser printer.  If they are not willing to make an adjustment I am down the road from HP.  I have 6 computers now, 3 are HP, and the two HP printers.  If there is not an adjustment, and an assurance that I will not encounter the same problem in a higher end HP printer I am thru with HP, and I encourage others to do the same. 

I work for HP
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HP Recommended

03/31/15 - Jeff reached out to customer

I work for HP
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