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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-03-2015 03:08 PM

HP Recommended

http://h30434.www3.hp.com/t5/Notebook-Hardware/HP-Pavilion-motherboard-burnt/td-p/4911317

 

my motherboard is defective. all three USB ports are not working suddenly. they are giving an alert when i insert a pendrive, but are mot recognising it. also the phon are not getting charged when connected to these ports. its certainly a hardware problem. i took it to an authourised service center. they said they need to replace it. and they need $400 for that. my laptop is still under warrenty (one year of purchase not completed). i have an original bill too, and i have purchased it from an authourised dealer.

now are you left with anything to say or dumb struck?

I work on behalf of HP
1 REPLY 1

‎03-04-2015 09:42 AM

HP Recommended

03/04/15- Jeff reached out to customer

I work for HP
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