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‎07-05-2012 05:39 AM

HP Recommended

Disappointed with HP Support Staff 

http://h30434.www3.hp.com/t5/Wireless-Internet-Home/Disappointed-with-HP-Support-Staff/m-p/1640813

I wish to restore my computer as i met with problems on my wireless. I did call in today 5/7/2012 at about 4.30pm and the call was ans by your staff named Karthik Vijayaraj. He helped me for an hour but nothing is done. lastly at about 5.45pm, he hung up my call and never call back. It is so irresponsible for your staff to do that. I understand that it's time to off work but shouldn't he be helping me untill i have my problem solved before he goes off. It is very sad and frustrated that i encounter this situation with HP. I demand for an explanation and hope that something can be done to it. Thanks. 

SkyX
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1 REPLY 1

‎07-05-2012 10:31 AM

HP Recommended

07/05/12 - Jeff reached out to customer

Although I am an HP employee, I am speaking for myself and not for Hewlett-Packard.
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