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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎12-10-2011 02:45 PM

HP Recommended

http://h30434.www3.hp.com/t5/Other-Printing-Questions/Deskjet-1050-won-t-print-alignment-page/td-p/1...

 

I am mad as hell at HP tech support.  After changing my black cartridge the printer would not print out the alignment page.  After much consult with "Dylan, from India" I was told to buy another cartridge and try that.  If that did not correct the problem, HP would ship me another printer.

 

LIE, LIE, LIE.  I just spoke with "Mark & Peter" from the Phillipines and they advised me that HP would not send me a printer.  Oh, they will send one "prorated" of course.  Yeah, right, I can go to Walmart and get one for $25.

 

I advised "Mark & Peter from the Phillipines" that I DID NOT APPRECIATE BEING LIED TO.  If this is the HP wants to treat their customers, then I am afraid they will be having a lot less customers.

 

HP needs to have the customer support and tech support in the US.

 

I told them, and I will state here...I am going to buy another printer....however, IT WILL NOT BE A HP PRODUCT.  If HP will lie to me once, they will do it twice.  And they will lie to you also.

1 REPLY 1

‎12-12-2011 05:44 PM

HP Recommended

12/12/11 -  Will not reach out to CU.  CU does not accept refurbished printer.  sv  

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