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HP Recommended
HP Deskdjet ink Advantage 1015
Microsoft Windows 10 (64-bit)

Помогите , мой принтер HP Deskdjet ink Advantage 1015 не видит бумагу, пишет что бумаги нет в лотке , хотя она там есть. В остальном все работает. Обнавила драйвера, картриджи с краской полные. Подскажите в чем дело?

1 REPLY 1
HP Recommended

Hey @СветланаТ  !

Hope your doing fine! ?

Thank you for visiting our English HP Support Community. We are only able to reply to posts written in English. To insure a quick response it would be advisable to post your question in English.



Thank you for your understanding.

Regards.

I work on behalf of HP.
HP Support Community Moderator
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.