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Почему не печатает принтер

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HP Deskdjet ink Advantage 1015
Microsoft Windows 10 (64-bit)

Помогите , мой принтер HP Deskdjet ink Advantage 1015 не видит бумагу, пишет что бумаги нет в лотке , хотя она там есть. В остальном все работает. Обнавила драйвера, картриджи с краской полные. Подскажите в чем дело?

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Hey @СветланаТ  !

Hope your doing fine! ?

Thank you for visiting our English HP Support Community. We are only able to reply to posts written in English. To insure a quick response it would be advisable to post your question in English.

Thank you for your understanding.


I work on behalf of HP.
HP Support Community Moderator
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