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10-18-2021 03:51 AM
1700DR Plotter. Goes to sleep, then the only way to get it going again is to pull the plug. Once it is asleep, the start button does nothing. Using Windows 10 on 1 laptop & Windows 7 on the other.
10-18-2021 07:57 AM
Page 9 and Page 12 in the operator's manual address the sleep function. If you don't have a manual here's a link:
Also Page 164 talks about reloading the firmware from a clean FAT32 formatted USB key.
Is the printer still under warranty? If so, I'd get a tech out to look at it. If not, someone here might be able to talk you through how to safely reload or update the firmware.
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