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24 inch T120

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Have installed the HP T120 on our print server. It shows up and can add it to work station. When I print a test page, only a small fraction of a normal page prints in the upper left corner. All I see is a one inch by half inch blue background with the tops of three white buildings and the rest of the page is blank.

I've swapped out the network cables, have deleted and reinstalled on server and added it several times to my work station. I don't get any errors. It works correctly if I use a USB cable.

The server is using Windows server 2016 (64 bit).

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Hi,  Thanks for contact with HP Support Forum.


At first update the latest firmware through HP DesignJet Printer Utility and correcly installed the printer driver.


Driver and Firmware:


N.B: Firmware Rev. depands on your printer last digit on Part Number like: CQ890A/B/C



Once complete the firmware update, then try to settings like below:


a.jpg1st Partb.jpg2nd Part


I hope that answers will support to concern adequately. Let me know! Good luck 

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