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Pcabchapman
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Message 1 of 3
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60 inch banner keeps cropping

HP Recommended
T730
Microsoft Windows 10 (64-bit)

I'm printing a 20inch by 60inch banner and the bottom foot keeps getting omitted from the final print. I have tried printing from various desktops with different drivers, using the mobile app and a USB drive directly into the printer. All have the same results.

2 REPLIES 2
rubensanchez01
Level 4
130 115 1 6
Message 2 of 3
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HP Recommended

to me, most of this problem caused by your final print media setup wrong size... try this & see does it work ?

rotage your image in vertical  ,    then use    custom option & set your paper size     ( I guess you must use 24" roll  )

 

24" width ,,   high  61"    in  portrait  ( vertical )  mode.. if image is photo, not too high  dpi   250 dpi ok , enough )

 

before print, make sure image fit  in the preview screen, otherwise   double check..

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D Hook
Level 7
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Message 3 of 3
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HP Recommended

Can you post up a screen shot of your paper setup?

 

Are you using a custom paper size in the setup page?

 

What program are you printing from?  Photoshop or other?  Is this a PDF file?

 

If it's doing it on all the other methods of printing you're trying, I tend to think it's in your original paper setup.

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