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08-27-2021 11:30 AM
I'm printing a 20inch by 60inch banner and the bottom foot keeps getting omitted from the final print. I have tried printing from various desktops with different drivers, using the mobile app and a USB drive directly into the printer. All have the same results.
08-27-2021 01:18 PM
to me, most of this problem caused by your final print media setup wrong size... try this & see does it work ?
rotage your image in vertical , then use custom option & set your paper size ( I guess you must use 24" roll )
24" width ,, high 61" in portrait ( vertical ) mode.. if image is photo, not too high dpi 250 dpi ok , enough )
before print, make sure image fit in the preview screen, otherwise double check..
08-28-2021 06:49 AM
Can you post up a screen shot of your paper setup?
Are you using a custom paper size in the setup page?
What program are you printing from? Photoshop or other? Is this a PDF file?
If it's doing it on all the other methods of printing you're trying, I tend to think it's in your original paper setup.
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