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HP Recommended
l25500 designjet
macOS 10.12 Sierra

Hello! I have a L2500. I recieved a 61:09 error message that says "Unexpected end of job, Canceling current job". 

I was printing a simple wrap that is 18' long and it stopped about 2' short.

 

Any help is appreciated!!!

1 REPLY 1
HP Recommended

Hello,

 

 

Check the connection of the LAN cable from the Printer and from the computer with the RIP application.

 

If the issue still persits, please conatct our printer technical support.

 

Printer technical support at 1-800-474-6836.

 

Thank you! I am an HP employee.

 

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