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- DesignJet, Large Format Printers and Digital Press
- 72b coming up as incorrect Ink

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07-23-2023 11:07 PM
Product: CR652A
Originally error 21:13 Service Station. Replaced service station.
On boot up, unit came up with 2 Print heads and 3 x ink cartridges faulty.
Ordered Print heads, and Ink Cartridges. Found out ink cartridges changed to 72B and require firmware upgrade.
Completed firmware upgrade (1G_14_01_01.1).
Now keep getting "ink not for this Model"
All parts are genuine.
Not sure where to go from here
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