• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Get help with Large Format Printers, with direct access to all Latex Knowledge Center · Ask anything · Find anything · Share anything at HP LKC
Locked

‎10-30-2019 12:47 PM

HP Recommended

Hey all,

 

The priter started to say LM cartridge is missing, even though it was full and working just before. 

 

When i replaced another cartrige, it did recognize the chip. But then after a short while said again LM cartridge was missing.

 

Theres allot of air in the tube.  I removed it but still after a while it stoppped printing LM and ruled out the new cartrige. 

 

How can i fix this? 

 

Thank u all

 

1 REPLY 1

‎10-30-2019 04:06 PM

HP Recommended

Hi,

its may be issue with firmware of printer. please check and upgrade the firmware.

Thanks

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.