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Get help with Large Format Printers, with direct access to all Latex Knowledge Center · Ask anything · Find anything · Share anything at HP LKC
ERIK05
Level 1
6 4 0 2
Message 1 of 3
301
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B3614D38 HP Designjet T520

HP Recommended
HP Designjet T520

At start-up the plotter reports the blue screen error code B3614D38

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****Please mark Accept As Solution if it solves your problem****
2 REPLIES 2
Repairatrooper
Level 13
Level 13
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Message 2 of 3
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Most likely the mainboard  has failed.

 

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.


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LUCJANJONAK
Level 2
20 19 1 5
Message 3 of 3
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HP Recommended

Hello 

You need to replace the encrypted chip 

It is inside the printer in usb slot 

chip na plytce.jpg

 

https://www.ebay.com/itm/283884973991

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