cancel
turn on suggested results
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Locked It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
Get help with Large Format Printers, with direct access to all Latex Knowledge Center · Ask anything · Find anything · Share anything at HP LKC
ERIK05
Level 1
6 4 0 2
Message 1 of 3
301
Flag Post

B3614D38 HP Designjet T520

‎09-21-2020 06:42 AM

HP Recommended
Product: HP Designjet T520

At start-up the plotter reports the blue screen error code B3614D38

****Click the Blue thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
Category:
2 REPLIES 2
Repairatrooper
Level 13
Level 13
8,593 8,491 891 2,601
Message 2 of 3
Flag Post

‎09-23-2020 09:41 PM

HP Recommended

Most likely the mainboard  has failed.

 

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.


Was this reply helpful? Yes No
LUCJANJONAK
Level 2
20 19 1 5
Message 3 of 3
Flag Post

‎10-01-2020 07:32 AM

HP Recommended

Hello 

You need to replace the encrypted chip 

It is inside the printer in usb slot 

chip na plytce.jpg

 

https://www.ebay.com/itm/283884973991

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation