cancel
Showing results for 
Search instead for 
Did you mean: 
Get help with Large Format Printers, with direct access to all Latex Knowledge Center · Ask anything · Find anything · Share anything at HP LKC
stevenB94
New member
1 0 0 0
Message 1 of 2
217
Flag Post

Belt is jumping on scan axis motor when the carriage is on the left

HP Recommended
HP Designjet 120/520
Microsoft Windows 10 (64-bit)

Hello, 

 

I have problem. When I want to change printhead, the carriage go to the left and, it seems to not detect the end of the run. 

So the motor continu to turn and it produce error : Carriage cannot move..

 

Strip encoder is clean and scan axis is lubrificate. 

 

 

Thank you very much for your help

1 REPLY 1
Repairatrooper
Level 13
Level 13
8,530 8,430 886 2,587
Message 2 of 2
Flag Post
HP Recommended

Make sure that the belt tensioner is working properly. Is the belt tight or loose?

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.


Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation