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msdee1
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Message 1 of 2
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Block access to printer

HP Recommended
HP Deskjet 3051A e-All-in-One Printer - J611h
Microsoft Windows 7 (64-bit)

How can block someone from using my printer.  I keep getting prints off my printer that I don't know where they are coming from I wamt to be able to block anyone from printing to my printer Please send me the steps I cant use eprint anymore

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The_Fossette
HP Support Agent
HP Support Agent
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@msdee1,

 

Welcome to the HP Forums!

 

Thank you for posting your query on this forum, it's a great place to find answers.

 

I reviewed your post and I understand that you want to block people from printing from your printer.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you follow the below steps to block people from printing.

 

When you add your printer to your HP Connected account anyone who knows your printer's email address can print to your web-enabled printer. The ePrint Access feature controls the email addresses that print to your printer and limits the chance of unwanted printouts.

 

To manage allowed senders, the printer must be set up on your HP Connected account. For more information go to, Using Your Printer with HP Connected.

  1. Sign in to your HP Connected account at HP Connected.

    My Printers opens and lists your connected printers.

  2. Find the printer you want to modify access to, and then click Change Settings.

  3. Under ePrint Settings, click ePrint Access, and then select Allowed.

    Select Allowed to manage allowed senders

  4. In the text box, type the email address you want to allow access, and then click Add. If you want to add multiple email addresses, add each email address individually.

  5. The email address you added displays below the text box.

    Allowed senders display beneath the text box

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

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